IconWave — We Deliver Your Dreams
ISP BILLING & OPERATIONS PLATFORM

Billing, Subscribers & Services. One Place.

IconRadius helps ISPs reduce manual billing work, improve collection visibility and manage customers, plans, tickets and field operations from a connected workflow.

An ISP operator working on a laptop, surrounded by the six IconRadius workflow steps: New Subscriber, Plan Activation, Billing, Payment & Collections, Support & Tickets and Field Service.
  1. 1. New Subscriber: Capture leads and onboard customers easily
  2. 2. Plan Activation: Allocate and provision services
  3. 3. Billing: Automate invoices and billing cycles
  4. 4. Payment & Collections: Track payments and reduce dues
  5. 5. Support & Tickets: Resolve issues faster
  6. 6. Field Service: Assign and track field jobs

Built for growing broadband and ISP operations

  • 550+

    Deployments

  • 15+

    Countries

  • 7.5M+

    Subscribers Managed

  • 24×7

    Support

ONE PLATFORM. COMPLETE ISP OPERATIONS.

Everything your teams need to run the subscriber lifecycle.

From AAA and CRM to billing, support, field operations and analytics, IconRadius brings everyday ISP workflows into one connected platform.

CONNECT.AUTOMATE.GROW.

CORE CAPABILITIES

Complete Capabilities Across the Lifecycle

From configuration to scale, our platform brings together everything you need to launch, operate and grow with confidence.

Eight core capabilities. One connected lifecycle.Built to work together at every stage.

  • Multi-tenancy & Role- based Access

  • Configurable Workflows

  • Flexible Pricing & Rating

  • Tax, Discounts & Promotions

  • Real-time Policy Enforcement

  • Audit Trail & Compliance

  • High Availability & Scalability

  • APIs & Third-party Integrations

What do you want IconRadius to improve first?

Choose a goal. The page immediately shows the IconRadius workflow that helps your team handle it.

Your priority

Move every due invoice toward payment.

IconRadius connects billing, reminders and payment matching so your team can see what is due, what was followed up and what is already settled.

From invoice to payment — one visible collection flow

IconRadius workflow for collections

Live demo
  1. Step 1:

    Billing automation

    Create and send invoices automatically

  2. Step 2:

    Payment reminders

    Send smart, multi-channel reminders

  3. Step 3:

    Reconciliation

    Match payments automatically

Payment received and matched automatically

Activity stays connected to the relevant customer, billing or operations record.

OUR INTEGRATIONS WITH NAS & BNGs

View All Integrations
  • Huawei
  • Bison Router
  • MikroTik
  • Nokia
  • Cisco
  • Juniper Networks
  • Ubiquiti Networks
  • netElastic Systems

Benefits

Discover How IconRadius Helps Your ISP Grow

Click on each card to see more details and real business impact.

Improve Revenue Collection

Automate collections and keep your cash flow healthy.

Improve Revenue Collection

Automate invoicing, payment reminders and reconciliation across all channels.

Business outcome

Faster collections

End-to-End Subscriber Lifecycle

From Acquisition to Optimization — One Connected Subscriber Journey.

A new broadband prospect

New
Prospect

Interested inbroadband

KYC
Completed

Identityverified

Plan
Selected

100 Mbps₹799/month

Service
Activated

Connectionlive

Usage
Managed

82 GBthis month

Bill
Generated

₹799Invoice

Payment
Collected

PAIDOn time

Support
Provided

Ticket closedin 2 hours

Insights
Generated

Business growthwith analytics

A smoother journey for your subscribers. A simpler business for you.

Get a Demo

Deployments

Engineered for Your Infrastructure Strategy

Why teams choose IconRadius

Built around the work ISPs do every day.

  • Billing + collections

    Billing + collections dashboard preview

    Recurring billing, invoices, taxes, renewals, payment tracking and actionable collection visibility.

  • Customer operations

    Customer operations dashboard preview

    CRM, plans, service details, support context and self-care in one connected record.

  • Operational control

    Operational control dashboard preview

    Dashboards, reports, alerts and workflows that help teams act before exceptions grow.

  • Built to scale

    Built to scale dashboard preview

    Designed for growing ISP operations with multi-team workflows, integrations and support.

Ready to see it with your own workflow?

Bring us your billing process. We’ll show you where IconRadius fits.

Get a focused walkthrough based on your subscriber scale, current tools and biggest operational bottleneck.

  • 30-minute tailored demo
  • No obligation
  • Practical migration discussion
Book my IconRadius demo

Frequently asked questions

About ISP Billing Software

Get answers to common questions about implementing and using our ISP billing software solution.

ISP billing software is a comprehensive system designed specifically for internet service providers to automate billing processes, manage customer accounts, track usage, and handle payments. Our solution integrates with your network equipment to automatically track data usage, generate accurate bills, process payments, and provide customer self-service portals.

Most ISP billing software implementations are completed within 2-4 weeks depending on your current system complexity. Our team provides complete migration services including data transfer from your existing system, staff training, and 24/7 support during the transition period.

Yes, our ISP billing software supports integration with major network equipment brands including Cisco, Mikrotik, Ubiquiti, Nokia, Juniper and others through RADIUS, SNMP and custom APIs. We also provide integration with popular payment gateways, accounting software, and customer support systems.

We provide comprehensive onboarding including system setup, data migration, staff training, and documentation. Ongoing support includes 24/7 technical support, regular software updates, video tutorials, and a dedicated customer success manager for enterprise clients.

Yes! We offer a 30-day free trial with full access to all features. Our team will help set up a demo environment with your data so you can experience the software with real scenarios. No credit card required for the trial.

Our ISP billing software eliminates manual data entry through automated billing, usage tracking, and bill generation. Built-in validation rules prevent common errors, and the system maintains detailed audit trails. Customers report up to 95% reduction in billing errors after implementation.